Refund policy

Returns Policy:

All sales made through Crysteliya are generally final. However, if your order is delivered in a damaged or defective condition, a return or replacement will be accepted within 7 days of delivery.

Questions About Returns

If you believe there is an issue with your order (such as receiving the wrong product or a damaged item), please contact us and our team will review your case.

Refund Policy:

If your order is eligible for a refund, the refund will be credited to your original payment method within 7 days of approval.

If an exchange or replacement is approved, your order will be exchanged and the replacement will be delivered within 7 days, subject to product availability and your location.

Questions About Refunds

If you have any questions about this Refund Policy, or believe there is an issue with a payment, please contact us and our team will review your case.

You can reach us at crysteliya30@gmail.com